Compliance & disclaimer

The full legal text on this page is provided in English.

IMPORTANT: Please read this disclaimer carefully before using ReloadCryptoCards products or services. By using our products, you acknowledge that you have read, understood, and agree to the terms of this disclaimer.

CRITICAL INFORMATION - READ CAREFULLY

  • NON-CUSTODIAL WALLET: ReloadCryptoCards is NOT a custodian wallet service. All funds on the card are stored in YOUR personal wallet on the card itself. We do NOT hold, store, or have access to your Bitcoin funds.
  • NO FUND RECOVERY: If you lose your card, we CANNOT and WILL NOT recover your Bitcoin funds. The funds are permanently lost and cannot be recovered.
  • NO CARD REPLACEMENT: If you lose your card, we CANNOT and WILL NOT replace it. Lost cards result in permanent loss of the Bitcoin stored on that card.
  • NO WALLET ACCESS: We CANNOT gain access to your wallet. We do NOT hold or store your private keys. We have no ability to access your Bitcoin under any circumstances.
  • UNLIMITED RELOADS: Once activated at a merchant location, your card can be reloaded an unlimited number of times with Bitcoin using cash at the counter.
  • MERCHANT RESELLERS: The service of selling ReloadCryptoCards and providing Bitcoin top-up services is provided by independent merchant resellers in our authorized network, not directly by ReloadCryptoCards.

1. No Financial Advice

ReloadCryptoCards does not provide financial, investment, legal, or tax advice. The information provided on our website and through our products is for informational purposes only and should not be construed as financial advice. You should consult with qualified financial, legal, and tax advisors before making any financial decisions.

2. Cryptocurrency Risks

Cryptocurrency, including Bitcoin, involves significant risk. You acknowledge and understand that:

  • Price Volatility: Cryptocurrency prices are highly volatile and can fluctuate dramatically in short periods
  • Market Risk: The value of Bitcoin can decrease significantly and may result in total loss
  • No Guarantee: There is no guarantee that Bitcoin will maintain its value or increase in value
  • Regulatory Risk: Cryptocurrency regulations vary by jurisdiction and may change, potentially affecting the use and value of Bitcoin
  • Technology Risk: Cryptocurrency networks may experience technical issues, forks, or other problems

3. Product Limitations - Non-Custodial Wallet

NON-CUSTODIAL NATURE: ReloadCryptoCards is NOT a custodian wallet service. All funds on the card are stored in YOUR personal wallet on the card itself. We do NOT hold, store, or have access to your Bitcoin funds, private keys, or wallet.

CRITICAL LIMITATIONS: ReloadCryptoCards are physical products with inherent limitations:

  • NO FUND RECOVERY: If you lose your card, we CANNOT and WILL NOT recover your Bitcoin funds. The funds are permanently lost.
  • NO CARD REPLACEMENT: If you lose your card, we CANNOT and WILL NOT replace it. Lost cards cannot be replaced or refunded.
  • NO WALLET ACCESS: We CANNOT gain access to your wallet. We do NOT hold or store your private keys, and we have no ability to access your Bitcoin under any circumstances.
  • Cards can be lost, stolen, damaged, or destroyed
  • Physical damage to the card may result in permanent loss of stored Bitcoin
  • Cards are subject to wear and tear over time
  • Technical malfunctions may occur, though we use industry-leading security technology
  • UNLIMITED RELOADS: Once activated at a merchant location, cards can be reloaded an unlimited number of times with Bitcoin using cash at the counter

MERCHANT RESELLERS: The service of selling ReloadCryptoCards and providing Bitcoin top-up services is provided by independent merchant resellers in our authorized network, not directly by ReloadCryptoCards.

4. No Warranty

ReloadCryptoCards are provided "as is" and "as available" without any warranties, express or implied, including but not limited to:

  • Warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy, completeness, or reliability of information

5. Limitation of Liability

To the maximum extent permitted by applicable law, ReloadCryptoCards, its affiliates, officers, directors, employees, agents, and partners shall not be liable for:

  • Any direct, indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or use
  • Loss or theft of cards or stored Bitcoin
  • Bitcoin price fluctuations or market losses
  • Unauthorized access to cards
  • Network failures, delays, or errors
  • Any damages resulting from use or inability to use our products

6. Regulatory Compliance

Cryptocurrency regulations vary by country and jurisdiction. You are solely responsible for:

  • Understanding and complying with all applicable laws and regulations in your jurisdiction
  • Determining the tax implications of cryptocurrency transactions
  • Reporting cryptocurrency transactions to relevant tax authorities as required
  • Ensuring your use of ReloadCryptoCards complies with local regulations

7. Merchant Reseller Services

IMPORTANT: The service of selling ReloadCryptoCards and providing Bitcoin top-up services is provided by independent merchant resellers who operate as authorized resellers in our network. These merchants are third-party service providers, not direct employees or agents of ReloadCryptoCards.

ReloadCryptoCards is not responsible for:

  • The actions, services, policies, or business practices of merchant resellers
  • Any disputes between you and merchant resellers
  • The availability, quality, or pricing of services provided by merchant resellers
  • Transactions conducted at merchant reseller locations
  • Any errors, delays, or issues arising from merchant reseller operations

Your relationship with merchant resellers is separate from your relationship with ReloadCryptoCards. Any issues with card purchases or top-up services at merchant locations should be addressed directly with the merchant reseller.

8. Technology Disclaimer and Wallet Security

YOUR WALLET, YOUR RESPONSIBILITY: The Bitcoin stored on your ReloadCryptoCard is stored in YOUR personal wallet on the card. We do NOT have access to your wallet, private keys, or funds. While ReloadCryptoCards employs advanced encryption and security technology, no security system is 100% secure. We cannot guarantee:

  • Absolute security against all threats
  • Protection against all forms of attack or unauthorized access
  • That the technology will be free from defects or vulnerabilities
  • That we can recover your funds if the card is lost, stolen, or damaged

Remember: Since we do NOT hold your funds and CANNOT access your wallet, you are solely responsible for the security and safekeeping of your card. Treat it like cash - if it's lost, the funds are permanently lost.

9. Forward-Looking Statements

Any forward-looking statements on our website or in our communications are based on current expectations and assumptions. Actual results may differ materially from those expressed or implied in such statements.

10. Use at Your Own Risk

You acknowledge that you are using ReloadCryptoCards products and services at your own risk. You are solely responsible for:

  • The security and safekeeping of your cards
  • Understanding the risks associated with cryptocurrency
  • Making informed decisions about cryptocurrency transactions
  • Complying with all applicable laws and regulations

11. Changes to Disclaimer

We reserve the right to modify this disclaimer at any time. Changes will be effective immediately upon posting. Your continued use of our products or services after changes are posted constitutes acceptance of the modified disclaimer.

12. Contact Us

If you have any questions about this disclaimer, please contact us at [email protected] or visit our Contact Us page.

By using ReloadCryptoCards, you acknowledge that you have read, understood, and agree to this disclaimer. If you do not agree with any part of this disclaimer, you should not use ReloadCryptoCards products or services.